Scott Robbins, CCNA, MCSE, MCP+I NY, NY P. 212.245.9733 Email scottro@nyc.rr.com OBJECTIVE Creative, bi-lingual self-starter, with strong customer service background, seeks IT position where I can further develop and grow, preferably in a primarily Unix, BSD or Linux environment. A chance to use Japanese language skills is a plus. Despite the MS certifications, my primary interest is in Unix and Unix-like systems. EXPERIENCE Starlo Fashions (Network/Systems Administrator) 2000-Present * Desktop support of 150 user LAN including hardware * MS NT Domain administration * Instituted change from static to DHCP addressing * Reconfigured network infrastructure to integrate new subnets into existing topology * Integrated NT domain into Unix network in branch offices * Configuration of Mac application server and clients * Integrated Mac OS X into the network environment * Manage use, group and email accounts on AIX, Linux, NT and FreeBSD servers * Initiated move of several services and directories from aging NT4.0 servers to FreeBSD * Devised several open source solutions for various needs, saving thousands in licensing fees * Gradually changed atmosphere between users and IT department from confrontation to cooperation * Helped users integrate their Blackberries with our network. * Helped configure Nortel VPN switch, as well as working with users in connecting through the VPN. * Aided in relocating several subnets, including planning of routes and location of routers @WORKgroup, Inc. (Consultant) 1998-2000 * Performed computer and small business network installations * Aftercare consultation and support * Responsible for maintaining and upgrading hardware and software USOP (IT assistant, customer service) 1996-2000 * Desktop support for new desktop PC and laptop users * Conducted user training in business applications, including MS Office 97 and 2000 Simax Stationery (customer service, IT assistant) 1974-1996 * Trained office staff in computer use when first implemented company wide in the 1980's * Established and maintained security policies and protocols * Aided in training of users during company merger SKILLS Hardware: Personal Computers: desktops and laptops, drives, motherboards, installation and configuration of most standard hardware such as scanners, printers, switches, routers, JetDirects Programs: Shell scripting (scripts have been used commercially by ArrisLab, Inc in CA) HTML Networking: Knowledge of most standard programs such as BIND, FTP, Postfix, Apache, Samba DHCP, LAN, WAN, MAN, Nortel VPN, some MYSQL Operating Systems: Windows 9x-XP, NT4.0 Server, RedHat and Fedora through FC-6, Slackware, Gentoo, Debian, including Ubuntu, ArchLinux, Mac OS X, some AIX, FreeBSD through CURRENT Software: Most standard office software, including MS Office, InnoculateIT, Adobe Photoshop 4.x-7.0, some Filemaker, Accuterm2k, most common Unix and Unix like software PROFESSIONAL ACHIEVEMENTS MCSE NT4.0, Windows 2000, (Early Achiever Award), MCP+I, CCNA PERSONAL PROJECTS MS Subnetting How-To frequently referenced on various mailing lists and forums, Co-moderator and FAQ maintainer for several popular Yahoo Group Linux mailing lists, co-moderator of Tokyo Linux Group mailing list. Contributed patches for several FreeBSD ports as well as patches to documentation. Page on Japanese in Linux and some BSD's is possibly best-known page on the subject. Web site at http://home.nyc.rr.com/computertaijutsu is well known for newcomer friendly documentation. LANGUAGES Moderately fluent in spoken Japanese, with some reading and writing capability. Able to write the two phonetic alphabets and approximately 500-600 ideographic characters (kanji), capable of reading perhaps 100 more. Completely conversant with all levels of speech from Keigo (polite speech) to regional slang.